FAQ

Frequently asked questions

Who are Jura


A family owned business, from Switzerland, JURA is the only company in the world with the sole focus of designing, developing and manufacturing automatic coffee machines and accessories – so they certainly know their stuff. And their team of over 70 designers, innovators and engineers, only have one goal: to make perfect coffee at the touch of a button. With this depth of expertise and dedication, you can be certain they have a machine perfect for the needs of your home or business.




Why should I buy a machine from Coffee Plus over a Big Retailer?


Coffee Plus is the service centre for Jura, therefore there is no time wasting of back and forth with the Big Retailers if something should happen to the machine with in the warranty period of 25 months for the home machines and 12 months for Professional machines. You are able to join Coffee Plus' Loyalty system and obtain everything you need to care for your Jura machines.




Can we get the Jura and Traditional Espresso Accessories from Coffee Plus


Yes! if it is not on our website just give us a call and we can get it for you!




Do you Deliver?


We deliver to a lot of workplaces around Cairns - Port Douglas and the tablelands if you would like to know when we are coming your way just give Gillian a call at the office on 07 4051 8966.





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Customer service: 1300 732 326 

You can get all your Coffee Beans, Cleaning products, coffee machines and Accessories directly from us at 
Shop 4 / 37-39 Anderson Street 
CAIRNS  QLD  4870
Shop 1 / 58 Blackwood Street

TOWNSVILLE  QLD  4810

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